Business systems & web platforms
Custom software that runs your operations: rostering, invoicing, inventory, compliance and reporting, built around how your business actually works.
More about business systems →About us
An Australian private company, registered in 2017, that designs and builds software for other businesses and publishes four iOS apps of its own. Here is who we are, how we work and what we build with.
Who we are
Willneeds Pty Ltd is an Australian private company based in Melbourne, Victoria. We partner with enterprises and ambitious startups to design, build and scale software: the systems a business runs on, the apps its staff and customers use, and the AI integrations that connect to both.
Our team combines deep technical expertise with disciplined project execution. From initial strategy through to deployment and beyond, we treat every engagement as a long-term commitment.
Between us the team has 12+ years of combined experience. That is the team’s figure, not the company’s age: Willneeds Pty Ltd was registered on 9 July 2017, as the Australian Business Register (opens in a new tab) shows.
We work in English and Mandarin, and we publish four iOS apps under our own name, so you can try our work before you talk to us.
What we do
Most projects use more than one. Each service has its own page with what it covers and related work.
Custom software that runs your operations: rostering, invoicing, inventory, compliance and reporting, built around how your business actually works.
More about business systems →Apps for your staff in the field or for your customers. We also publish four of our own on the App Store, so you can try our work first.
More about app development →Large language models connected to your documents and workflows, with guardrails and monitoring so the output can be trusted.
More about AI integration →A fixed-price build with an agreed scope, an embedded team on a monthly retainer, or an architecture review before you commit to building anything.
More about project delivery →How we work
Every project follows the same four phases, with transparent sprint reporting, risk management and quality assurance throughout.
Deep-dive into requirements, stakeholder alignment, technical feasibility, and roadmap definition.
UX/UI design, system architecture, database modeling, and interactive prototyping.
Agile sprints with CI/CD, automated testing, code reviews, and continuous integration.
Production deployment, performance monitoring, optimization, and ongoing support.
Ways to engage
Which one suits depends on how settled your requirements are.
Defined scope
Scope, timeline and budget agreed before the build starts. Best for well-specified requirements with clear deliverables.
Monthly retainer
Our engineers work as an extension of your team, on a monthly retainer. Best for ongoing product development.
Before you build
Technical advice, an architecture review and technology strategy. Best for support with a decision before you commit to a build.
Technology
We select the right technology for each challenge. These are the tools our team works with.
The work
Client systems are written up as case studies. Our own apps you can download and use.
Systems we’ve built for clients, each with the challenge, what we built and the outcome.
Four iOS apps we publish ourselves, live on the App Store.
Who has to use it, what it replaces, and when you need it. We usually reply within one working day.