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AI Transcribe · Terms of Use (EULA)

Terms of Use

The agreement between you and Willneeds Pty Ltd when you install and use AI Transcribe.

Last Updated · May 11, 2026

1. Acceptance

By downloading, installing, or using the AI Transcribe iOS application (“AI Transcribe”, the “App”), you agree to be bound by this End User License Agreement (“EULA”) entered into between you and Willneeds Pty Ltd, an Australian company (“we”, “us”, “our”). If you do not agree to these terms, do not install or use the App.

2. License Grant

Subject to your compliance with this EULA, we grant you a limited, non-transferable, non-exclusive, revocable license to install and use the App on any Apple-branded device that you own or control, as permitted by the App Store Terms of Service.

3. Subscription & Pricing

AI Transcribe is sold as a non-subscription, one-time purchase. There are no auto-renewing fees, no recurring charges, and no subscription tiers.

  • Free tier: 5 recordings, each up to 20 minutes, with all features included.
  • AI Transcribe Pro (one-time purchase): Removes the 5-recording limit and 20-minute-per-recording cap. Price USD $49.99, payable once. Local currency price is shown in the App before purchase.
  • No recurring charges: Your Apple ID will not be billed periodically. There is nothing to cancel.

Purchases are processed by Apple through the App Store. Receipts, refunds, and chargebacks are governed by Apple’s standard terms — submit refund requests through your Apple ID purchase history.

4. Permitted Use

You may use AI Transcribe for personal or professional voice recording and transcription on devices you own or control. You may not:

  • Record any individual without their consent where the laws of your jurisdiction require it (e.g. two-party-consent states in the US, the GDPR in the EU, the Privacy Act in Australia).
  • Reverse engineer, decompile, or disassemble the App except to the limited extent permitted by law.
  • Use the App to violate any law, including without limitation laws relating to privacy, wiretapping, intellectual property, or export control.
  • Distribute, rent, lease, lend, or sublicense the App or any portion thereof.

5. Your Data

All audio recordings, transcripts, and AI-generated summaries you create with the App are stored on your device and encrypted with AES-256-GCM. We do not have servers that receive your data and we cannot access it. Refer to our Privacy Policy for full details.

You retain all rights to content you create using the App. We claim no ownership of your recordings, transcripts, summaries, or exports.

6. AI-Generated Content

AI Transcribe uses on-device machine learning models (Whisper, Apple Speech Recognition, Apple NaturalLanguage, and where available Apple Foundation Models) to produce transcriptions and summaries. These models can make errors, especially on accented speech, technical vocabulary, names, and overlapping speakers. You are solely responsible for verifying the accuracy of AI-generated output before relying on it for any consequential purpose (legal proceedings, medical records, journalism, etc.).

7. Third-Party Components

The App uses open-source software including (but not limited to) WhisperKit, swift-transformers, and Apple-provided frameworks. Use of these components is governed by their respective licenses, which can be reviewed in the App’s Settings → About section.

8. Disclaimers

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT TRANSCRIPTION OR SUMMARY OUTPUT WILL BE ACCURATE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WILLNEEDS PTY LTD BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF THE APP. OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS RELATING TO THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE APP IN THE PRECEDING TWELVE (12) MONTHS.

10. Termination

This EULA is effective until terminated. It will terminate automatically if you fail to comply with any of its terms. To terminate, delete the App from your devices. Sections 5, 6, 8, 9, 10 and 12 survive termination.

11. Changes

We may update this EULA from time to time. Material changes will be announced via an in-app notice. Continued use of the App after a change constitutes acceptance of the revised EULA.

12. Governing Law

This EULA is governed by the laws of the State of Victoria, Australia, without regard to its conflict-of-laws principles. Any dispute shall be resolved exclusively in the courts of Victoria, Australia. Nothing in this clause limits any consumer rights you have under the Australian Consumer Law or other mandatory laws in your jurisdiction.

13. Contact

For questions about this EULA, contact us at sales@willneeds.com.au.

Willneeds Pty Ltd · Melbourne, VIC, Australia