Email us directly
For bug reports, feature requests, subscription questions, or general enquiries about Vault Finance.
sales@willneeds.com.auTypical response: 24–48 hours
Common Questions
No. Vault Finance works completely offline. An internet connection is only needed to fetch live stock and cryptocurrency prices for your investment portfolio.
Yes. All your data is stored on your device with AES-256 hardware-accelerated encryption. We have no servers and no way to access your data. Your budgets, investments, and net worth information never leave your device.
The free version includes full budgeting with up to 10 categories, 2 financial accounts, a dashboard overview, and transaction tracking. Upgrade to Pro to unlock investment tracking, net worth trends, CSV import, receipt scanning, milestones, and more.
Pro unlocks unlimited categories and accounts, investment portfolio tracking with live prices, net worth trend analysis, asset composition, CSV bank import, receipt scanner, milestone goals, monthly reports, and data export.
Vault Pro is available as a monthly subscription ($2.99/month), annual subscription ($24.99/year — save 30%), or a one-time lifetime purchase ($59.99 — pay once, own forever).
Open Settings → tap "Upgrade to Pro" → tap "Restore Purchases". Make sure you are signed in with the same Apple ID used for the original purchase.
Subscriptions are managed through the App Store. On your device, go to Settings → Apple ID → Subscriptions, select Vault Finance, and tap Cancel. Your Pro access continues until the end of the current billing period.
Yes (Pro feature). Vault Finance supports CSV import from major Australian banks including ANZ, CBA, NAB, Westpac, and ING. Go to Settings → Data → Import CSV to get started.
Vault Finance supports stocks, ETFs, mutual funds, bonds, and cryptocurrencies. Live prices are fetched from Yahoo Finance and CoinGecko public APIs.
Yes. Vault Finance supports 10 currencies including AUD, USD, CNY, EUR, GBP, JPY, NZD, HKD, SGD, and CAD. Exchange rates are fetched from the Reserve Bank of Australia.
Go to Settings → Data → Export Data (Pro feature). You can export all your transactions, holdings, and account data as CSV or JSON files.
Simply delete the Vault Finance app from your device. Since all data is stored locally with no cloud backup, deletion is immediate and complete. We recommend exporting your data first.